What does it mean to be a GAF Master Elite Contractor?

What does it mean to be a GAF Master Elite Roofing Contractor.? We will explain in great detail, it may get a little long winded but in the run, we will reveal a huge amount of information that you will need to know when choosing the right roofing company to install your roof. I promise it will be worth your time, and potentially save you thousands in the long run.
First off, a little history on what it takes to become a roofer to begin with.
You may be surprised but in South Dakota (exception being Sioux Falls) and several other states there is actually no requirements at all to become a roofer, so technically anyone with a ladder and $100 to buy a used nail gun can install your new roof. We see it time and time again, a hail storm damages many homes in your area and all of a sudden everybody getting into the roofing business to make a "fast buck" the questions to ask yourself, how many years of experience does that roofing contractor have, what is their rating on the Better Business Bureau, do they have an established office or are they working out of their home, will they be around after the storm to take care of any warranty issues? 9 out of 10 times, the answer to these questions will not be positive. Do your research on Google Search, you will find out so much information about any roofing contractor. Local building codes dictate how roofs should be installed a certain way but in reality when (and if) the building inspector shows up to inspect the roof there is no way to verify the proper code has been met since the roof is already on. Trust us, we see improper installations and code violations all the time.
Considering the facts above is it any mystery why roofing complaints make up 70% of the Better Business Bureaus overall complaints? Pretty wild when you consider that your roof is easily the single most important element to the protection of your house, and yet only represents 4-12% of the cost of your home. Makes you wonder why everyone is so bound and determined to choose the lowest bid! Like the old saying goes "you get what you pay for".

Frequently Asked Questions & Answers

Q. So what can you do to protect your home and investment?

A. The good news is that a few shingle manufacturers have come up with a certification program that allows contractors to offer better warranties and in turn offer more protection than your everyday roofer/handyman/dude with a hammer. These programs are fantastic but there are still some holes in your overall protection.
Standard certification program from major shingle manufacturers only require you to use 3 of their roofing system components (felt, ice and watershield , etc.) to get an upgraded warranty. That is a step up from the standard warranty but still does not cover roofing system components made from other manufacturers and can leave you with a nasty bill if you ever get to the point you need warranty coverage.
The biggest problem is there is no factory certification, so you may get a certified roof with a certified contractor and when it comes time for warranty replacement there can be other factors that disqualify you from even getting that warranty, such as improper ventilation and insulation in your attic and a host of other common problems. Your first instinct is to blame the roofer since the shingle manufacturer will not cover you. Problem with that is that technically it is not their fault (very grey area) since roofers are only responsibility is what is on top of the roof.

Q. The solution? – pay close attention, this part is gold.

A. Hire a Master Elite Contractor from GAF!
A GAF Master Elite Contractor is the only type of roofer than can provide the GAF Golden Pledge Warranty, the most powerful and substantial warranty in the entire roofing industry. A GAF Golden Pledge Warranty is the only warranty that requires the entire roof system to be from GAF, a single manufacturer. The real beauty is that once your new roof is installed, a representative/roofing inspector from GAF comes out to certify your roof installation. The very same company that will be handling your warranty claim if it ever exists in the future will come out and put the GAF stamp of approval on the roofing installation when the roofing job is done, and if for some reason Premier Systems installation fail's GAF's in-depth 40 point inspection, Premier Systems has to fix it right away! Funny thing is that there is not much of an extra cost to do your roof in this manner, we are talking a few hundred dollars on mid-sized roof. You will probably spend more on buying a warranty on a new tv set, and the tv does a crummy job of keeping your living room free from rain and snow.

Q. What makes a GAF Master Elite Contractor so good, and how is that different from a standard roofer or even a certified contractor?

A. We thought you would never ask! GAF Master Elite Contractors make up only 3% of the total roofers nationwide. GAF verifies the following items before granting a company the Master Elite Contractor status.
• minimum of 7 years in business – 1 year in the GAF Certified Program
• 95% customer satisfaction rate based on independent surveys from GAF. Fact: 93% of property owners would recommend their GAF Master Elite Contractor to others (based on a survey of over 28,000 property owners in the U.S)
• 1 million general liability coverage + proper and valid workers compensation
• satisfactory rating with the Better Business Bureau
• GOOD or BETTER credit rating
• clean banking record (no overdrafts, negative info)
• clean distributor reference (means we pay our bills)
• no liens, or judgements unresolved on record
• good workmanship record and ongoing professional installation training
you can see why it is almost impossible for 97% of companies to achieve even these base requirements, but still the final test is a face to face meeting with the GAF Territory Managers to accurately verify all information and personally check out our previous jobs and talk to some of our previous customers. It is a true partnership with GAF, and it is fantastic for You, Premier Systems and GAF. This is how business relationships are suppose to be.

Q. Is this an extended warranty?!

A. Technically no, Technically yes. It is a factory certified roof installation.
For example: If you buy a tv extended warranty and well within your warranty coverage your tv blows up. It turns out that your problem came from an electrical surge due to an improper surge protector and that is not covered by the warranty plan. guess who has to buy a new full price tv again? or even worse, a 20″ “big butt” tv from a garage sale because you can’t afford a new one again!
If you had a certified factory warranty where the warranty provider came out and checked your electrical system and your entire system and certified that system, and the same situation happened. Then who is left with the bill at that point? certainly not you!

Q. Ok, enough of the touchy feely stuff, how much can I really be liable for if my roof fails under warranty?

A. You may be surprised. Here is a table below to outline some of the key points. These figures are done during the roofs “non prorated warranty period” which is considered 100% coverage. As the table reveals there is much more to a warranty than meets the eye. All these are considered in the industry as 100% warranty coverage but, which one is the true 100% system warranty?

Standard Uncertified Contractor:

10 year non prorated/lifetime total shingle only warranty

Shingles – Covered!
Felt Underlayment – NOT covered
Ice & Water Shield – NOT covered
Starter Strips – NOT covered
Ridge Vent and Cap – NOT covered
Tear Off – NOT covered
Tear Off Disposal – NOT covered

Typical Certified Contractor:

10-50 year non prorated/lifetime total warranty (varies by mfr.)

Shingles – Covered!
Felt Underlayment – NOT covered
Ice & Water Shield – covered
Starter Strips – covered
Ridge Vent and Cap – covered
Tear Off – covered
Tear Off Disposal – NOT covered

GAF Master Elite Golden Pledge Warranty:

50 year non prorated/lifetime total warranty plus 25 year workmanship warranty

Shingles – Covered!
Felt Underlayment – Covered!
Ice & Water Shield – Covered!
Starter Strips – Covered!
Ridge Vent and Cap – Covered!
Tear Off – Covered!
Tear Off Disposal -Covered

Q. I love it! Where do I get it and how much?

A. While each roof is different and Premier Systems can’t exactly give a quote over the internet or phone without seeing your roof (size, steepness. etc.) we can tell you that the price difference between the baseline roof and the top of the line roof with all the premium materials is on average 10-12% higher. Considering it can save you up to 55% of your total roof if a warranty claim is ever required, the GAF Golden Pledge Warranty is one of great value!